Getting Started
Welcome to Hearth Host & Stay. This guide walks you through everything you need to start accepting direct bookings.
What you'll need
- A valid email address
- Your business or company name
- A business address and phone number
- A Stripe-compatible bank account (for accepting payments)
1 Create your account
Visit the sign up page and enter your name, email address, and a password. You'll receive a confirmation email to verify your address.
Once confirmed, you can sign in and you'll be prompted to create your company.
2 Set up your company
Your company is the business entity that owns and manages your properties. When you create a company, you'll provide:
- Company name — Your business name as guests will see it
- Subdomain — Your unique URL (e.g.,
your-company.hearthhoststay.com) - Contact details — Phone number and email for guest inquiries
- Address — Your business address
Choose your subdomain carefully — this becomes your public booking URL.
3 Prepare for verification
Before you can publish units and accept bookings, your company must be verified by our team. We review every company to ensure quality and trust on the platform.
Make sure your company profile is complete with accurate business information, a description, and your contact details.
4 What happens next
Our team will review your company details. Verification typically takes 1–2 business days. You'll be notified once your company is verified.
While you wait, you can start adding properties, units, and setting up pricing — you just won't be able to publish them until verification is complete.
5 Checklist before going live
- Create your account and company
- Add at least one property with units and pricing
- Get your company verified by our team
- Connect Stripe to accept payments
- Publish your units and start taking bookings